Contact information
Contact Us
Questions about a toy, an order or a delivery? Contact vvktqkβ’ using the details below.
Customer Support
Email: service@vvktqk.com
Phone: 00852-6006138
Customer Service Hours: 8:00 AM β 10:00 PM Daily
Website: vvktqk.com
Order Assistance
Include your order number, the email address used at checkout and a brief description of your request. For damaged, incorrect or incomplete items, photographs of the item, packaging and shipping label are helpful when available.
Never send your full card number, card security code, password or one-time verification code.
Product Questions
Tell us the product name and the information you need, such as included accessories, care instructions or verified age labeling. Contact us before ordering if essential information is unclear.
Returns
Contact support for the correct return destination and instructions before sending a parcel. Our business address is not automatically the return warehouse. This instruction does not limit mandatory consumer rights.
Business Information
Brand: vvktqkβ’
Company: Shanghai Xianlexian Trading Co., Ltd.
Owner: Sun Wenxia
Business Address: Room 221, Building 6, No. 288, Wukun Road, Songjiang District, Shanghai, China